For other common questions about any Stardock product, please see: Account and Activation Help:
FAQ: https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ
Forum: https://forums.stardock.com/forum/1172 Stardock Software:
Each Software product in the forums will have a specific FAQ to answer many of the common questions clients have:
https://forums.stardock.com/ Stardock Entertainment:
Likewise, each Entertainment product in the forums will have a specific FAQ to answer many of the common questions clients have:
https://forums.stardock.net/ If you do not find your issue answered in the FAQs or existing threads, PLEASE create your own new thread with as much information as possible Stardock is providing direct email support for ONLY the following items: Account Management
-- Email changes \ Account merges
-- Account closure \ removal Purchases:
-- Refunds
-- Products not received Corporate Sales
-- Corporate sales (volumes of 25 or more)
-- Deployment questions \ test licenses Corporate Support (where a service contract was purchased)
-- Account management
-- Deployment issues Resellers
-- Existing resellers needing help with a recent order
-- Prospective new resellers wanting information
All other issues need to be posted as new threads in our aforementioned forums. If a ticket is submitted that does not fall into the aforementioned areas, it may be redirected to the forums. If your issue is in one of these areas, please use the form below: |