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Unless under an Enterprise support contract, Stardock is providing direct email support for ONLY the following items:

• Account Management: Email changes, Account merges, Account closure & removal

• Purchases: Refunds, Products not received

• Corporate Support (contracts): Account management, Deployment issues

All other issues need to be posted as new threads in our forums:

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If a ticket is submitted that does not fall into the aforementioned areas, it may be redirected to the forums.