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Unless under an Enterprise support contract, Stardock is providing direct email support for ONLY the following items:
Account Management
-- : Email changes \ , Account merges
-- , Account closure \ & removalPurchases:
-- Refunds
-- Refunds, Products not receivedCorporate Support (where a service contract was purchased)
-- Account management
-- Deployment issuesResellers
-- Existing resellers needing help with a recent order
-- Prospective new resellers wanting informationcontracts): Account management, Deployment issues
All other issues need to be posted as new threads in our forums:
https://forums.stardock.com/forum/175If a ticket is submitted that does not fall into the aforementioned areas, it may be redirected to the forums.If your issue is in one of these areas, please use the form below:
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Product Installer & Key Retrieval The most common support question we receive is how to get products or keys for prior purchases. Please review the documentation below before placing a ticket. |
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If you are still having trouble finding details for your purchase, click here to place a ticket. |
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Account Management If you are having trouble accessing your account or changing its details, |
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If you are still having trouble, please click here to place a ticket. |
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Returns Please review the Stardock Return Policy before placing a ticket. |
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Please click here if you need to place a ticket to have a product that was purchased from the Stardock store refunded. |
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Eneterprise Support bla bla bla |
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