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Ticket Creation Guidelines
At this time, Stardock is providing direct email support for the following items:
Account Management: Email changes, Account merges, Account closure & removal
Purchases: Refunds, Products not received
Corporate Enterprise Support (contracts): Account management, Deployment issues
All other issues need to should be posted as new threads in our forums. If a ticket is submitted that does not fall into the aforementioned areas, it may be redirected to the forums.