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Ticket Creation Guidelines
At this time, Stardock is providing direct email support for the following items:
Account Management: Email email changes, Account account merges, Account account closure & removal
Returns: Refunds, Products products not received, missing or unwanted purchases
Enterprise Support (contracts): Account account management, Deployment deployment issues
All other issues should be posted as new threads in our forums. If a ticket is submitted that does not fall into the aforementioned areas, it may be redirected to the forums.