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Adding a Secondary by IP is the desired method if one or the other PC is connected to a VPN. You would add the IP where both machines share the same subnet.
On the following screen, add the passcode (case sensitive). You can test the connection by clicking the check connection button. If the connection is successful, you will see the following.
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If a Secondary computer's name does not appear in the list, please make sure Multiplicity is properly installed and running on the Secondary you wish to connect to. You may also type in the IP address of the Secondary as an alternative. A Secondary computer may not appear in the list and enter the IP address in the computer name field may bypass issues that are preventing the computer name from showing. This is also helpful when a VPN connection is active on the Primary or Secondary.
After clicking 'Add', enter in the passcode (1), test (2), and Save (3) if successful.
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Click 'OK' and then 'Save' on the prior screen to add the KVM connection.
Next, enter the key combination that will initiate KVM mode.
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Click the desired KVM connection and then 'Connect'.
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If it fails to connect, please see the troubleshooting page for assistance. For more information on the KVM connection settings, please see KVM Connection Settings |