We require that you utilize our technical support services prior to issuing a refund. Tech support is available, via our support links at Stardock.com, within 30 days of a stand-alone application's purchase. (Object Desktop subscribers have support during their subscription.) If it is determined that your problems cannot be rectified, technical support will instruct you on how to receive a full refund. Do not contact sales about a full refund without first contacting technical support. Sales will not fully refund your sale without an RMA from technical support. We do not charge for technical support.

We do not give refunds on beta, pre-order, or pre-release versions of software or subscription renewals. Refunds are only available for fully-released programs.

Refund requests on all credit/debit card orders must be received within 30 days of the transaction. No partial or full refunds will be granted after this time.

Please carefully review your in-cart items and order overview before submitting. Refunds will not be provided for accidentally purchasing an item. Customer support is available before purchase to answer any pre-sale questions you may have about an item.

Please note that Stardock programs have fully functional 30-day trial versions available prior to purchasing. Since we do offer trials and customer support to answer questions about the software before and after purchasing, full refunds will not be issued for functional software that does not live up to your expectations. Please use the 30-day trial option prior to your purchase if you are unsure if you want to purchase this product.

Please review the minimum system requirements for our software carefully. If you request a refund and your computer does not meet the minimum system requirements, you will receive a partial refund of 75%.

If you are not willing to work with technical support on any problems you are having or request a refund even if you are not having problems using the software, we will issue a partial refund of 75%. To receive a partial refund, submit a request via our support links at Stardock.com

We try to process refunds within 5 business days of receipt, but refunds may take up to 2 weeks to process. An original signature on all refund request letters is required due to card processing regulations.

Stardock is open Monday through Friday, 8 am to 4 pm Eastern Time. If you experience problems ordering, registering, or using your software and contact us for help, please allow reasonable time for us to respond. Please do not reorder. We will not provide full refunds for duplicate orders under these circumstances. If you do not receive a product key after the first order, there is probably something wrong with your email address, or routing to you; reordering will not fix this, so please do not reorder. Please email if you did not receive your product key, and allow us 1 business day to respond. We make every effort to keep our systems up 24/7, but there are conditions beyond our control that may prevent processing to be fully functional.

If you have made errors entering your personal information on our order form, please use the ’Support' links at stardock.com. Do not reorder. We will not provide full refunds for duplicate orders under these circumstances.

This End-User License Agreement ("Agreement") is a legal contract between you (either an "individual user" or a "business entity") and Stardock Software, Inc. ("Stardock"), a subsidiary of Stardock Corporation, for its software products, which includes computer software (in object code format only) and, as applicable, associated media, printed materials, and "online" or electronic documentation (collectively hereinafter "Software").

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT, INCLUDING THE WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND TERMINATION PROVISIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE, AND EXIT NOW.

LICENSE TERMS

Following acceptance of this Agreement, you may install and use a single registered copy of the Software, subject to the terms and conditions set forth in this Agreement.

Use on a personal computer:

1. An Individual User may:

   1. Install, use and activate one (1) copy of the Software on one (1) unique personal computer that is owned by you for your personal use.

      1. For Software acquired from Stardock via an automatic recurring payment subscription method you may install, use and activate the Software on up to one (1) unique personal computer for as long as your subscription remains active.

         1. Software products associated with cancelled or expired subscriptions will be deactivated by Stardock and removed from Stardock product registration database until the expired subscription has been successfully re-activated.

      2. The trial or free version of the Software is licensed to be used on one (1) computer.

   2. Install the Software on another computer if the installation will not exceed the individual user activation limits set forth above otherwise you must uninstall and deactivate the Software from one of your previously activated personal computers.

   3. Use the Software via a network, only if you have purchased an adequate number of licenses. The number of users must not exceed the number of licenses you have purchased.

   4. Make a single backup copy of the Software for archival purposes only.

2. A Business Entity (which includes commercial, not for profit or educational types) may:

   1. Install and use one (1) copy of the Software on one (1) unique personal computer.

      1. The trial or free versions of the Software is licensed to be used on one (1) computer.

   2. Install the Software on another computer if the installation will not exceed the business entity activation limits set forth above otherwise you must uninstall and deactivate the Software from your previously activated personal computer.

   3. Use the Software via a network, only if you have purchased an adequate number of licenses. The number of USERS must not exceed the number of licenses you have purchased.

   4. Make a single backup copy of the Software for archival purposes only.

3. You may not:

   1. Install the Software on a computer without first purchasing a license from Stardock.
      Please visit: https://www.stardock.com/products/ to purchase licenses.

   2. Copy and distribute the Software or any portion of it except as expressly provided in this Agreement.

   3. Sublicense, rent, lease, transfer or assign your personal serial number or registration key.

   4. Sublicense, rent, lease, sell or resell the Software or any portion of it.

   5. Decompile, disassemble, reverse engineer or modify the Software or any portion of it, or make any attempt to bypass, unlock, or disable any digital rights management, protective or initialization system on the Software.

   6. Copy any documentation accompanying, included within, or which is a part of the Software.

   7. Upload or transmit the Software, or any portion thereof, to any electronic bulletin board, network, or other type of multi-use computer or online system regardless of purpose.

   8. Include the Software in any commercial products intended for manufacture, distribution, or sale.

OTHER LIMITATIONS

Stardock and/or its agents may provide you with technical support services related to the Software ("Support Services"). Use of Support Services is governed by Stardock policies and programs described in the user manual, in "online" documentation, and/or in other Stardock- provided materials. With respect to technical information you provide to Stardock or its agents as part of the registration of your license to the Software or in connection with the Support Services, Stardock and its agents may use such information for its business purposes, including, without limitation, for product support and development.

Without prejudice to any other rights, Stardock may terminate Support Services if you fail to comply with the terms and conditions of this Agreement or if you violate any of the Terms of Service for Stardock's Online Community or for the Stardock Store.

PROPRIETARY RIGHTS

Copyright. All title, copyrights, and other intellectual property rights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text, and applets incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Stardock or its licensors. The Software is protected by U.S. and international copyright laws and treaties. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

U.S. Government Restricted Rights. The Software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software -- Restricted Rights at 48 C.F.R. 52.227-19, as applicable. Manufacturer for such purpose is Stardock Corporation, 15090 Beck Road, Plymouth, MI 48170.

Submissions. Should you decide to transmit to Stardock's website by any means or by any media any materials or other information "Content" (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Stardock and its assigns a nonexclusive, royalty-free, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.

All Content uploaded must be original material created by you. By uploading any Content, contributors are automatically assumed to be the creator and owner of the Content. You may not upload Content created by another person or taken from another source such as another website, etc. without express written permission from copyright owner. Copyright violation could result in account cancellation and in possible criminal prosecution.

By uploading content, you agree to accept the responsibility of supporting your upload. Under no circumstances shall Stardock be responsible for the support of your upload, nor will Stardock provide support for any upload not produced directly by Stardock.

If you upload malicious, inappropriate material repeatedly, your account will be cancelled without notice. By uploading you also acknowledge that the site administrators reserve the right to reject any of your uploads at any time if they feel that they are inappropriate for the site in any way. Stardock reserves the right to reject submissions for quality, completeness or other reasons deemed by the moderators.

DISCLAIMER OF WARRANTY

THIS SOFTWARE AND THE ACCOMPANYING FILES AND CONTENT ARE PROVIDED "AS IS." STARDOCK AND ITS PARENT, AFFILIATES, AGENTS AND SUPPLIERS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR SUCH FILES OR CONTENT. STARDOCK AND ITS PARENT, AFFILIATES, AGENTS AND SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD- PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH RESPECT TO THE SOFTWARE, AND ALL IMPLIED WARRANTIES ARE HEREBY DISCLAIMED. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF IMPLIED WARRANTIES, IN SUCH STATES OR JURISDICTIONS, SOME OF THE DISCLAIMERS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

YOU ASSUME ALL RISKS ASSOCIATED WITH USING THE SOFTWARE. ANY LIABILITY OF STARDOCK FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY. IN NO EVENT SHALL STARDOCK, ITS PARENT OR AFFILIATES, OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING FROM A BREACH OF THIS AGREEMENT OR IN ANY WAY RELATED TO YOUR USE OF THE SOFTWARE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, STARDOCK'S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, USA. This Agreement constitutes the entire and integrated agreement and understanding between you and Stardock with respect to the subject matter hereof. There are no other oral or written agreements, understanding, statements or representations with respect to the Software or the subject matter hereof, unless expressly referenced in writing elsewhere in this Agreement. The term of this Agreement shall be perpetual, until properly terminated. You may terminate the license granted by this Agreement at any time by permanently uninstalling and removing the Software from each of your authorized personal computers and destroying all copies of the Software and its supporting documentation and content.

CONTACT INFORMATION AND NOTICES

In the event that you need to contact Stardock, please refer to the https://www.stardock.com website for up to date contact information. Written correspondence intended for postal delivery to Stardock may be mailed to Stardock as follows: c/o Stardock Corporation, 15090 N. Beck Rd., Plymouth, MI 48170.

Stardock^® is a registered trademark of Stardock Systems, Inc., d/b/a Stardock Corporation

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