It can be helpful to boot Windows into a clean state, and only running DeskScapes, to make sure any issue is not occurring as a result of a 3rd party application conflict. The best way to proceed would be to try loading under a new Window's Administrator account and in a "clean boot" state.
Create a new Windows Administrator (<--important that its an Administrator) account:
Windows 7:
http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7
Windows 8:
http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8
Windows 10:
http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10
Log in under that account and see if your issue persists.
If so, and while still under that new account, please click the link below for performing a 'clean boot' under it:
https://support.microsoft.com/en-us/kb/929135
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After you've loaded Windows in a clean state, please download this file:
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