We have a Fences 5.82 build to help us collect enough information to solve some issues reported shortly after the release of Fences 5.81 regarding Fences and icon placement on the desktop as well as some reports that 'layouts ‘layouts’ are not being restored.
The build
Fences 5.82 (Revision 5)
Updated: 08/26/2024 2:03 PM est.
https://cdn.stardock.us/support/uploads/Fences5_5.8.2.15-j128j132-Setup.exeDownload → Install → Reboot
Changelogs
08/26/2024
More logging included for some remaining issues
08/23/2024
It should fix clients with the "Fences scrunched up at bottom of the monitor" problem
It will NOT fix clients that are unable to save layouts. We are going to continue to solicit reports from clients directly.
Post-install \ reboot instructions
Issue Reproduction
If possible, if you can get your PC in a working state, generally seen by starting with just one monitor, its a fine place to startthat would be ideal.
After that, create the conditions to put it in a ‘broken’ state - by adding more monitors to the point that your reported issues can be seen. Please also work in trying to restore a prior ‘working’ Layout even if it fails.
Even if you cannot get it it in a working state, that it is always ‘broken’ no matter what you so, please follow proceed with the rest of the instructions.
Log
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creation and submission
Once the issue has been reproduced, please open the Fences config and go to:
‘About’ → ‘Troubleshooting’ → ‘Create an error report package for technical support’
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Please upload the zip file it creates and let us know in the forum thread that you have .https://forums.stardock.com/529991/thread-for-monitor-issues-with-fences-581 in this thread.
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Video of the process |
We will review the logs and potentially contact you for more information.
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