Delete Prefs.ini
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In this location:
\Documents\My Games\GC3Crusade
Delete the prefs.ini file and try to run the game again (a new one will be created).
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Low Prefs
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For clients with low-end video cards (especially Intel PC's with only integrated Video), try running the game with some lower base settings to see if that resolves some of your issues.
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Try experimenting with these settings pointed out: http://screencast.com/t/pUNAl62jVs
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Black Screen
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issue
If you're running the game at fullscreen, or a non-native resolution, please change the resolution to the Surfacescreen's native resolution or run in windowed mode.
No text visibleIf the above does not fix the issue, they the following steps:
In File Explorer, go to \Documents\My Games\GalCiv3
Edit the Prefs.ini file, look for “Api=” set this to “Api=dx11”
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Missing text in game UI
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Go to this folder (you might need to make hidden files and folders visible in order to see it).
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