Ticket Creation Guidelines
At this time, Stardock is providing direct email support for the following items:
Account Management: email changes, account merges, account closure & removal
Returns: products not received, missing or unwanted purchases
Enterprise Support (contracts): account management, deployment issues
All other issues should be posted as new threads in our forums. If a ticket is submitted that does not fall into the aforementioned areas, it may be redirected to the forums.