Fences 5.82 Monitor Post

We have a Fences 5.82 build to help us collect information to solve some issues reported shortly after the release of Fences 5.81 regarding Fences and icon placement as well as some reports that ‘layouts’ are not being restored.

The build

Fences 5.82 (Revision 5)

Updated: 08/26/2024 2:03 PM est.

https://cdn.stardock.us/support/uploads/Fences5_5.8.2.5-j132-Setup.exe

Changelogs

08/26/2024

• More logging included for some remaining issues

08/23/2024

• It should fix clients with the "Fences scrunched up at bottom of the monitor" problem

• It will NOT fix clients that are unable to save layouts. We are going to continue to solicit reports from clients directly.

Post-install \ reboot instructions

Issue Reproduction

If you can get your PC in a working state, generally seen by starting with just one monitor, that would be ideal.

After that, create the conditions to put it in a ‘broken’ state by adding more monitors to the point that your reported issues can be seen. Please also work to restore a prior ‘working’ Layout even if it fails.

Even if you cannot get it in a working state, that it is always ‘broken’ no matter what you so, please proceed with the rest of the instructions.

Log creation and submission

Once the issue has been reproduced, please open the Fences config and go to:

‘About’ → ‘Troubleshooting’ → ‘Create error report package for technical support’

Open

Fill out the form

Open

After Fences collects and zips the logs, it will open a Windows Explorer window where it was created as well as a webpage for it to be uploaded to:

Open

Please upload the zip file and let us know in the forum thread that you have in this thread.

We will review the logs and potentially contact you for more information.

Thank you all for the time, effort, and patience.

Sean Drohan
Stardock Product Lifecycle Manager