Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

Obtaining the purge file

Please follow this link: 

https://cdn.stardock.us/support/uploads/CurtainsPurge.zip

Save the file to your downloads folder.

Purging the application

**IMPORTANT** Please save any open documents/work and close out all of your applications including browsers. Your PC may restart after running this .bat file.

Double-click the downloaded purge file and select "Run as Administrator" if you're on Windows 7/8/8.1/10.

For Windows 11, you need to select, ‘Show more options’ to get to the menu.

If you are running Windows 8/10/11, you may be notified that Windows is protecting your PC.  Select "More info" and then "Run anyway". 

Reboot the computer and reinstall the application.  It is important to get the most recent version of the application.

Reinstalling

For trials:

Please ensure you have the most recent trial available:

https://www.stardock.com/products/

For Stardock direct purchases

For getting your product and key, please see the following: 

https://www.stardock.com/support/productkeyretrieval

For Steam Purchases

Even after using the purge file, you still need to use the 'uninstall' option in the Steam client:

After, re-Install from Steam and Steam only.

Please DO NOT change any of the default settings until you verify that the application is running as expected in its default state.

  • No labels