Ticket Creation Guidelines
At this time, Stardock is providing direct email support for the following items:
Account Management: Email changes, Account merges, Account closure & removal
Purchases: Refunds, Products not received
Corporate Support (contracts): Account management, Deployment issues
All other issues need to be posted as new threads in our forums. If a ticket is submitted that does not fall into the aforementioned areas, it may be redirected to the forums.