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To qualify for a complimentary upgrade , any purchase of Start11 v1 on Steam can be upgraded to v2 for no additional cost. A qualified purchase, and at the sole discretion of Stardock, is to include a purchase of , one must have purchased (and not refunded) Start11 v1 between the dates of November 1st, 2023, and January 31st, 2023.
For example, if you purchased Start11 v1 on Steam from November 1st to January 31st. Any customer who made a purchase, that has not been refunded, is eligible to receive a complimentary upgrade of The on December 1st, 2023, you would qualify. If you purchased Start11 v1 on June 1st 2023, that would fall outside of the upgrade window and would not qualify. You would need to purchase Start11 v2 outright were that the case.
Regardless if your purchase was made within the required window, the complimentary upgrade must be redeemed before March 1st, 2024.
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Clients will be required to show Start11 version 1 proof of purchase from their existing Steam accounts as well as provide their Steam64 ID.
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Proof of Purchase
Click on your account (username in upper-right of Steam client) → Account Details → View purchase history
In the list of your purchases, find and click the one for Start11.
One would need to take Take a screenshot of the purchase that shows:
-Your Steam Username
-The Start11 purchase details with date.
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Steam64 ID
On the request form, there will be a field to enter your Steam64 ID that we will use to verify select purchases.
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Form
Link This is not sensitive data, its publically available to anyone seeking it.
To find it:
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On the form, please do not type this number in by hand. Rather, copy and paste it in.
Form
With all the requested data, please use this link to the form that will be used to collect prior proof of purchase as well as SteamID for verification.Sean Drohan receive a Start11 v2 Steam key.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/27/create/10260
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Any ticket received that does not meet the requirements (out-of-date purchase for example) or that does not satisfy the requirements detailed here, will be summarily denied. A qualified purchase, and that all the verification materials are satisfactory to receive a complimentary Start11 v2, is at the sole discretion of Stardock. |