For ‘Stardock For Business’ products, support terms can be renewed or extended with the following process.
Account Owner
If you know your account and credentials where the registration is located, you can visit:
https://store.stardock.com/myaccount/products
Registration Menu
Find the registration that you want to extend support for: ‘View Product keys’ → Tripple dots next to the key you want to see the details for:
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Product Key Information Menu
'Extend Support'
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Purchase Maintenance & Support
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Fill in the pertinent information for the purchase
Support Options
Lifecycle Maintenance and Premiums Support: Automatically renewed at a discounted price.
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Any support time still left on a registration on a single year term will have the new time added to it. For example, if there was 1 month left on a 1 years year support term for a registration, and 1 year was added to it, the new support term would be 13 months.
Generate Quote
Once you have supplied the required details, click ‘Generate Quote’ to view \ accept it:
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Quotes that are not processed to do not need to be canceled as they have an ‘Expiration Date’ noted in them.
Resellers
Please visit the following page to start the process of adding maintenance and support to an existing key for a mutual client. You will need the key for the product you wish to add support to so please have it available.