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Product Installer & Key Retrieval

The most common support question we receive is how to get products or keys for prior purchases. Please review the documentation below before placing a ticket.

Accessing Products Through Email

After any purchase, the following link can be used to have product installers and keys emailed to the email account that purchased them:

https://www.stardock.com/support/productkeyretrieval

While this page will work for both account holders and Guest Checkout purchase, that page is the only way a Guest Checkout purchase can retrieve products and keys at a later date if they have lost their receipt.

Accessing Products Through a Stardock Account

If you have a Stardock account, you can access it here.  If you don't have a Stardock account, you can create one here.  You can also use that page to convert a Guest Checkout email to a full account by just supplying a password (and replying to a subsequent verification email).

All of the purchases you've made through our store can be found in this location. Also, if you have an Object Desktop or WinCustomize membership, you can easily check how many days you have left of your membership.

If you are still having trouble finding details for your purchase, click here to place a ticket.

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