Sins Full Uninstall and Reinstall

Steam

Please uninstall the game from Steam by following the instructions below.

Right click the game in your Steam library and under “Manage”, select "Uninstall":

After the game has been uninstalled, please press the Windows key and "R" at the same time. In the window that appears, paste the path below and hit enter:

%userprofile%\Documents\My Games

In the "My Games" folder, if there is still a folder remaining for the game, please rename it so a new one will be generated.

Lastly, please navigate to the path below and delete the entire folder for the game:

STEAM: C:\Program Files (x86)\Steam\SteamApps\common\<Game Name>

Note: The path above assumes you've installed the game to the default Steam directory. You may need to adjust the path accordingly if it is installed to a non-standard location.

Restart your computer and reinstall the game using Steam. After it has completed the installation, please create a new save and let us know if you experience any further issues.

Ashes of the Singularity is used as an example, you will want to look for your game folder

Epic

Please uninstall the game from Epic by following the instructions below.

Right click the game in your Epic library and under “Manage”, select "Uninstall":

After the game has been uninstalled, please press the Windows key and "R" at the same time. In the window that appears, paste the path below and hit enter:

%userprofile%\Documents\My Games

In the "My Games" folder, if there is still a folder remaining for the game, please rename it so a new one will be generated.

Lastly, please navigate to the path below and delete the entire folder for the game:

C:\Program Files\Epic Games\<Game Name>

Note: The path above assumes you've installed the game to the default Epic directory. You may need to adjust the path accordingly if it is installed to a non-standard location.

Restart your computer and reinstall the game using Epic. After it has completed the installation, please create a new save and let us know if you experience any further issues.