Multiplicity service is failing \ crashing

Owned by Sean Drohan
Last updated: Oct 31, 2023
1 min read

If on either PC, in Windows Event Viewer, you are seeing Multiplicity crashes that resemble

Faulting application name: Multipl2.exe, version: 3.0.0.0, time stamp: 0x52af40db

Faulting module name: ntdll.dll, version: 10.0.22621.2428, time stamp: 0xa899597e

Exception code: 0xc0000374

Fault offset: 0x000ed3cf

Faulting process id: 0x0xF560

Faulting application start time: 0x0x1DA05A7CDD9FC61

Faulting application path: C:\Program Files (x86)\Stardock\Multiplicity\Multipl2.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: a2e022be-2010-45bf-8150-1a0f1fb3ffc5

Faulting package full name: 

Faulting package-relative application ID: 

 

Please try the following

Windows Clipboard Sync

Please disable Windows Clipboard Sync on all PCs where Multiplicity is installed

Enable or disable Clipboard Sync across devices in Windows 11/10

MSI Afterburner \ Riviatuner

If you are using either product and their respective overlays, please disable them.

For more information on this, please see:

https://forums.stardock.com/493492/get;3900663

Purging and Reinstalling

If all else fails, please purge and reinstall the products on each PC

https://support.stardock.com/space/SHC/1347158073/Multiplicity+purging+and+re-installing

 

 

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