What is Object Desktop
Object Desktop is a powerful suite of desktop enhancements that transforms your Windows experience. Included in the annual subscription are more than a dozen apps like Fences, StartX, Groupy, Multiplicity, and more – it’s the best value for accessing our most popular applications.
With an Object Desktop subscription, you can install our applications on up to five devices. You will also have access to any new products that are released while your subscription is active and you can also access early updates to existing products through our beta channels.
Included during the subscription is support for the suite of products and you can create a ticket here. We also recommend checking our community forums as well as there are many frequently asked questions answered by our community members too.
What is 'Object Desktop Classic'
Prior to May 2023, Object Desktop subscriptions had an annual renewal cycle but were not automatically charged - it was a manual process for the client to purchase more time for the product. If you see ‘Classic Subscription’ on your Object Desktop product in your account, it means your purchase of the product was made before that date. Other than the product being billed automatically henceforth via a ‘renew’ or ‘extend’, no other characteristics of the Classic product will change.
For the ‘Classic’ Object Desktop product, if the subscription lapses, the included software will continue to function at the versions that were available when the subscription lapsed.
Object Desktop FAQ
If I am within a current Object Desktop Classic term with manual annual payments, will my current subscription be migrated to this?
No, you will not automatically be opted into the new automatically billed model. However, when you choose to ‘renew’ or ‘extend’ your Object Desktop Subscription, automatic billing will be the only option available.
If my Object Desktop subscription should lapse, will the products included in it continue to function?
For the ‘Classic’ Object Desktop product, if the subscription lapses, the included software will continue to function at the versions that were available when the subscription lapsed. Any Object Desktop Subscription purchase after May 2023 will see the software cease to function if the subscription is allowed to lapse.
What do ‘Renew’, ‘Extend’, and ‘Subscription’ mean on my account page for Object Desktop?
‘Renew’ will be shown on an Object Desktop Classic subscription if it is allowed to lapse.
‘Extend’ will show if an Object Desktop Classic subscription is still active and allows clients to ‘extend’ the time.
‘Subscription' is the option for managing an Object Desktop Subscription’s billing options.
As of June 2023, when either Renew or Extend is utilized, the billing will be changed from manual to automatic. After automatic payments are set up, those buttons will be replaced with a ‘Subscription’ one where clients can manage it.
If I were to purchase an OD subscription at the upgrade price of (say) $29.99, what would it cost me to renew my subscription after one year?
It renews at the price it was sold. Thus, if you renewed at $29.99, it would stay that way.
What are Stardock Software Subscriptions
Stardock Software Subscriptions represent a form of Software as a Service (SaaS) that provides users access to various applications through subscription-based plans. This subscription model eliminates the need for additional payments for major version upgrades, as they are seamlessly included within the subscription package. Users also benefit from continuous email support throughout their subscription period, ensuring ongoing assistance and guidance.
To ensure uninterrupted access to the software, users must maintain an active Stardock Subscription for that specific product. If the subscription lapses, the software will stop working until the subscription is renewed.
Current Stardock subscription-based products
Stardock Fences
Stardock Object Desktop
What is a ‘Lifetime' or 'Permanent' license’?
A ‘Lifetime' or 'Permanent' license is a one-time purchase for the version purchased. For example, if you purchased a lifetime license for Fences 4, it would be a one-time fee and you would receive Minor updates for that version’s ‘lifetime’ (4.1, 4.2, etc).
However, unlike subscription versions of select products, you will not receive Major updates (4 → 5 → 6 etc) at no charge.
Business customers have multiple options that can be either non-reoccurring or reoccurring, depending on their preference. Please contact Corporate Sales for additional information about how each product is licensed.
Managing Stardock Software Subscriptions
Subscriptions can easily be managed through your Stardock account on our website.
Subscriptions will automatically renew at your initial purchase price, meaning the price you pay for the first year of purchase, that price will also be your renewal price as long as you continue the subscription.
To cancel your subscription, log in to your Stardock account by clicking the profile icon in the top right corner of Stardock.com and entering your credentials. If you do not know your login details, you can reset your password from the authentication page or contact support for further assistance.
After logging in, from the profile icon, click ‘Subscriptions’, and from this page, you can manage your subscription.
How to add or edit payment information
On your subscription page, click “Manage” and in the pop-up window, near the top right corner, click “Edit Payment Information”. After clicking this link, follow the steps to Edit or add a new subscription payment method.
Please be aware that we use ‘FastSpring’ as our merchant of record and you may encounter this name while updating your information.
How to cancel \ pause a subscription auto-payment
On your subscription page, click “Manage” and in the pop-up window, near the top right corner, click “Cancel Auto Payment” and this will turn off the auto-renewal. Please note that if you do not renew your subscription on the renewal date provided by the subscription overview page, your software may cease to function and/or no longer receive feature updates or patches.
Contacting Stardock for support
If you need further assistance with managing your account or software subscription, please follow these linked guidelines to contact Stardock Support with a support request.