Fences Extended Crash Reporting

This should only be done if directed to do so by a Stardock support representative.

As with any app, there will be crashes. When Fences becomes unstable, some users will see such a message indicating a crash:

Some may never see this but have Windows Explorer crash (which Fences run under) for no apparent reason.

To help see if Fences is the cause, Fences has the capability to capture more data when there are crashes.

To enable it, the Fences registry needs to be changed. One can do so by downloading and running this registry edit file:

https://cdn.stardock.us/support/uploads/FencesAllCrashesNew.zip

Opening this file will add a registry entry:

[HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences]
"ReportAllCrashes"=dword:00000001
"CrashReportingEnabled"=dword:00000001

Which will ensure any crash in explorer will be captured by Fences. Thereafter, if you can reproduce the crash, it will be logged here:

C:\Users\YourWindowsAccountName\AppData\Roaming\Stardock\Fences\TroubleshootingLog

YourWindowsAccountName is the name of the Windows account you are using.

Zip up that entire folder, upload it to a cloud drive service (GoogleDrive, OneDrive, DropBox, etc), and provide a shared link to it in the thread you reported the crash(s) in or in the ticket you created.

This should also trigger the 'BugSplat' prompt. Please also fill it out and use the email address for the forum account here so we can look them up as well.