Fences Advanced Logging

If you can get your PC in a working state, generally seen by starting with just one monitor, that would be ideal.

After that, create the conditions to put it in a ‘broken’ state Please also work to restore a prior ‘working’ Layout even if it fails.

Even if you cannot get it in a working state, that it is always ‘broken’ no matter what you do, please proceed with the rest of the instructions.

Once the issue has been reproduced, please open the Fences config and go to:

‘About’ → ‘Troubleshooting’ → ‘Create error report package for technical support’

Fill out the form

After Fences collects and zips the logs, it will open a Windows Explorer window where it was created as well as a webpage for it to be uploaded to:

Please upload the zip file and let us know in the forum thread that you have in this thread.

We will review the logs and potentially contact you for more information.

Thank you all for the time, effort, and patience.

Sean Drohan
Stardock Product Lifecycle Manager