Purchases not showing up in 'My Downloads'

With the exception of Object Desktop purchases, no product will appear in your account under ‘My Downloads’ until the product has been activated at least once. Once activated that 1st time, it will then show under ‘My Downloads' under the account that activated it.

Please also see this article for how to have your product installers and keys emailed to you:

Getting purchased products and keys

 

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