I did not receive my order confirmation email

Things to check:

Spam

Please check that your order receipt was not automatically sent to a ‘spam’ or ‘junk’ folder

Email address entry error

If there was a typo in your email address on the order, you will need to create a ticket with the following information:

  • Full Name

  • Date and time of order estimate

  • Product(s) ordered

If you paid via PayPal and use a different email for it, check the associated email address to see if it was sent there.

If you are still having trouble receiving emails from us, please place a ticket here.

(c) Copyright Stardock Entertainment. All rights reserved.